Flexible IT Services
Project work, technical support, and straightforward service rates.
Need help outside of a managed services agreement? Paso Robles Tech provides project-based engagements, hourly technical support, incident response, compliance consulting, remote assistance, and in-store computer services.
Managed Cybersecurity
Managed protection tailored to your environment
CyberSecure, BackupGuard, and specialized security add-ons are configured around your systems, users, and protection needs. Because scope can vary, we provide clear customized pricing through a quote.
Project work
Project-based & hourly engagements
Scoped, outcome-driven work to design, migrate, deploy, and harden your technology — delivered as a defined project or on an hourly basis.
Network Design & Deployment
Project-basedDesign, install, and optimize secure wired and wireless networks.
Cloud & Email Migrations
Project-basedPlan and execute migrations to Microsoft 365, Google Workspace, and cloud platforms.
Server & Infrastructure Deployment
Project-basedProvision and harden servers, virtualization, and storage infrastructure.
Security Remediation & Hardening
Project or hourlyAddress findings from assessments with prioritized remediation work.
Onboarding & Workstation Setup
HourlyStandardized provisioning for new hires and replacement equipment.
Ad-Hoc Technical Support
HourlyOn-demand help for issues outside of a managed services agreement.
Rates
Hourly & Incident Rates
For work outside of a managed services agreement, the following standard rates apply unless otherwise quoted.
Standard Hourly
On-site technical work during business hours.
$150 / hour
After-Hours / Emergency
Evening, weekend, and urgent off-hours response.
$225 / hour
Remote Online Support
Connect securely with a technician for convenient online troubleshooting, software assistance, configuration help, and other issues that can be resolved remotely. Billed only for the time used, with a $30 minimum.
$2.00 / minute
Security Incident Response
Extended incident handling, forensic investigation, and remediation beyond normal managed service scope.
$200 / hour
Compliance Consulting
HIPAA, FTC Safeguards, PCI-DSS, and CCPA/CPRA guidance and documentation support.
$200 / hour
Rates apply to work outside of an applicable managed services agreement unless otherwise specified. Project work, complex engagements, travel, equipment, licensing, third-party services, and specialized work may be quoted separately.
Remote Online Support
Remote Online Support
Connect securely with a Paso Robles Tech technician for convenient troubleshooting, software support, configuration assistance, account help, and other issues that can be resolved without an onsite visit.
$2.00 / minute
$30 minimum session
1. Connect
Start a secure remote session from your computer.
2. Technician assists
We troubleshoot and resolve the issue with you.
3. Pay only for time used
Billed per minute, with a $30 minimum session.
In-Store
In-Store Computer Services & Pricing
Standard pricing for common diagnostics, setup, maintenance, hardware, disk, and data-transfer services performed at our downtown Paso Robles location.
Diagnostics
Diagnostic, Free Basic
In-StoreA complimentary basic in-store diagnostic to identify common computer problems and recommend the next step.
Free
Diagnostic, Advanced
In-StoreAn in-depth troubleshooting and diagnostic process for problems requiring additional testing or investigation.
$50
Security & Cleanup
Scam Clean-Up
In-Store or RemoteSystem cleanup and security restoration following a suspected scam or unauthorized remote-access incident. Includes malware and virus scanning, removal of remote-access tools and malicious browser extensions, browser cleanup, cache and settings reset, and review of startup and background processes. Available in-store or remotely through Remote Online Support.
We'll also provide guidance on appropriate next steps after a suspected account or system breach.
$80
Setup & Maintenance
System Tune-Up
In-Store or RemoteA complete system tune-up including removal of unnecessary programs, hardware and software checks, operating-system updates, and general performance optimization. Available in-store or remotely through Remote Online Support.
$80
New Computer Setup — Without Data Transfer
In-StoreSet up a new computer with a local or online user account, update the operating system and applications, install up to two basic software programs, and complete a quality-control test. Data transfer is not included.
$75
Hardware Installation & Upgrades
Hardware Installation
In-StoreInstallation and testing of supported customer-provided or separately purchased computer hardware.
$40
Data Transfer & Disk Services
Clone Disk Drive
In-StoreCreate an exact sector-by-sector clone of a supported disk drive, followed by a system tune-up and testing.
$150
New Computer Setup — With Data Transfer
In-StoreSet up a new computer, update the operating system and basic applications, install up to two basic software programs, complete quality-control testing, and transfer up to 100GB of data between supported computers or devices.
$165
Good to know
Important Service Notes
A few policies that apply to service scheduling, diagnostics, and pricing.
Standard Business Hours
Monday–Friday, 9:00 AM–5:30 PM Pacific.
After-Hours Response
After-hours and emergency work is subject to availability and applicable rates. Managed-service clients may have response provisions based on their service package.
Diagnostics
Some devices or complex issues may require an advanced diagnostic or additional disassembly before a final repair estimate can be provided.
Quotes
Project work, complex repairs, equipment, licensing, third-party services, and specialized engagements may require a separate written quote.
Final Pricing
All service quotes and rates remain subject to final scope confirmation and service availability.
Get started
Need help with a project or technical problem?
Whether you need a one-time repair, remote assistance, onsite technical support, or a larger technology project, we can help determine the right approach.
Standard hours: Monday–Friday, 9:00 AM–5:30 PM Pacific