- Sandboxing
- A security technique that runs suspicious files or code in an isolated environment to observe behavior safely before allowing it to interact with production systems.
- Secure DNS
- A DNS service that filters out malicious or unwanted destinations and encrypts DNS lookups, providing an additional layer of network-level protection.
- Security Information and Event Management (SIEM)
- A platform that collects, correlates, and analyzes security logs and events from across an environment to support detection, investigation, and reporting of security incidents.
- Selected Data Scope
- The specific data sources that have been reviewed, approved, configured, and included for backup or recovery. Only selected, supported, configured, and successfully backed-up data is eligible for recovery.
- Service Level Agreement (SLA)
- A documented commitment defining response targets, availability standards, and scope of service between a provider and a customer.
- Service Scope
- The specific services, systems, devices, accounts, tools, add-ons, and responsibilities included under the client's selected service package, approved configuration, or written agreement.
- Service Tier
- The selected package level that determines which services, response targets, data caps, features, support options, reporting capabilities, and recovery options are included.
- Shadow IT
- Hardware, software, cloud services, or systems used within an organization without the knowledge or approval of the IT team. A common source of unmanaged security exposure.
- Simulated Phishing
- Controlled, safe phishing exercises sent to employees to measure awareness, reinforce training, and identify users who may benefit from additional security education.
- Single Sign-On (SSO)
- A login method that allows users to access multiple applications with a single set of credentials, reducing password fatigue and supporting stronger access controls.
- Smishing
- Phishing delivered through SMS or text messages.
- SOC 2
- A security and operational controls audit framework defined by the AICPA, commonly used by service providers to demonstrate effective handling of customer data across availability, security, confidentiality, processing integrity, and privacy.
- Social Engineering
- Manipulation tactics used by attackers to trick people into revealing information, transferring money, or granting access, typically by exploiting trust, urgency, or fear.
- Supported Systems
- Devices, accounts, platforms, applications, or data sources that are compatible with Paso Robles Tech's tools, enrolled in the selected service, properly licensed, accessible to our team, and included within the approved service scope.
- System Hardening
- Configuring systems with stronger, more secure settings, such as disabling unnecessary services, restricting risky features, and applying security baselines, to reduce attack opportunities.