Privacy Policy

We may collect information you provide directly, including your name, company, email address, phone number, city or service location, message content, proposal details, service interests, technical concerns, and desired timeframe.

We may also collect information through appointment scheduling or chat features operated by third parties, plus limited browser, device, network, and website-usage information.

Please do not submit passwords, payment-card information, access credentials, medical records, financial-account information, or unnecessary confidential information through public forms.

• Respond to questions, service inquiries, and proposal requests.
• Contact you about requested services, appointments, and follow-up.
• Provide appropriate service-related communications by email or SMS/text when applicable.
• Communicate by email, including marketing communications.
• Coordinate services, improve our website, prevent abuse, protect systems, and comply with legal obligations.

Our website may include appointment scheduling and chat features operated by GoHighLevel or LeadConnector. Those third-party systems may collect information you provide and may use cookies or other storage technologies. Review the provider's applicable privacy practices before submitting information.

Paso Robles Tech does not currently collect payment-card information through the public website or appointment-booking flow.

Marketing emails include an unsubscribe mechanism. Unsubscribing from marketing email does not necessarily stop service-related, transactional, account, or other non-marketing communications reasonably necessary to respond to an inquiry or provide a requested service.

Paso Robles Tech currently uses SMS/text messaging for service-related communications such as appointment reminders and appropriate inquiry or service follow-up. Automated appointment/service texts include instructions to reply STOP to opt out. We do not currently send promotional or marketing SMS campaigns. Providing a phone number does not by itself constitute consent to promotional SMS.

We may disclose information to service providers that help operate our website and business systems, including CRM, email, scheduling, chat, analytics, hosting, database, and anti-spam providers. We may also disclose information to respond to lawful requests, protect rights and safety, or support a business transfer.

We do not sell or rent personal information or provide it to unrelated companies for their own marketing.

Our processes may involve Vercel and Vercel Analytics, Supabase, GoHighLevel or LeadConnector, Cloudflare Turnstile, Resend, and Syncro. These providers may process information under their own policies.

The website may use authentication cookies for protected staff functionality, sessionStorage for a navigation preference, localStorage for Learning Hub progress, provider-controlled storage for chat and scheduling, and technologies associated with Vercel Analytics. The website does not currently provide a cookie-consent manager.

The production website uses Vercel Analytics to understand usage and improve the site. Our implementation does not include Google Analytics, Google Tag Manager, Meta Pixel, Hotjar, Microsoft Clarity, or another marketing/session-recording SDK.

We do not have a fixed formal retention period for all information. We may retain information as reasonably necessary for business records, security, dispute resolution, and legal obligations. We use reasonable measures intended to protect information, but no method can be guaranteed completely secure.

You may request access to, correction of, or deletion of personal information by emailing Support@PasoRoblesTech.com. We may need to verify a request and may retain information where reasonably necessary for legitimate business purposes, security, dispute resolution, or legal obligations. Requests are reviewed and handled manually as appropriate.

California privacy rights may apply depending on your circumstances and applicable law. This policy is not intended to state that any particular privacy law applies or does not apply in every situation.

The website is not directed toward children under 13. Third-party links and services are governed by their own policies, and we do not control their practices.

We may update this policy from time to time. The updated version will be posted here with a revised effective date.