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Security Add-onIdentity & AccessSD-AO-003

Multi-Factor Authentication (MFA) Management

Managed MFA enrollment, enforcement, and support across supported identity platforms.

Overview

MFA Management helps strengthen account security by requiring an additional verification step beyond a password, reducing risk from stolen, weak, reused, or compromised credentials. For Google Workspace, Paso Robles Tech can configure and manage built-in 2-Step Verification; when broader coverage is needed, Cisco Duo or another supported MFA platform may be recommended.

Why it matters

Reduces account compromise risk and supports security, compliance, and cyber insurance requirements where MFA is expected.

Key capabilities

  • Configuring MFA / 2-Step Verification for supported users, applications, and admin accounts.
  • Assisting with enrollment, onboarding, account recovery, and lost-device scenarios.
  • Reviewing MFA coverage to identify accounts or access paths lacking protection.
  • Enforcing stronger sign-in requirements for admin and higher-risk access where supported.
  • Identifying legacy/weaker authentication methods and supporting transitions to phishing-resistant options.

Supported systems & requirements

Google WorkspaceMicrosoft 365Entra IDActive Directory-connected environmentsApple IDPersonal Microsoft and Google accounts

Limitations & scope notes

  • Coverage and controls vary by system, licensing, application support, and client-approved policies.
  • Does not guarantee prevention of all account-based attacks (e.g. session token theft, MFA fatigue).

Related terms

Related services

Other services in Identity & Access and closely related offerings.