In-store support
Get help in-store
Bring your computer to our Paso Robles shop for diagnostics, repairs, upgrades, software troubleshooting, or setup.
Pricing
- Free Basic Diagnostic
- Free
- Basic visual and functional assessment to identify common problems and recommend the next step.
- Advanced Diagnostic
- $50
- In-depth testing and troubleshooting to identify hardware, software, startup, performance, or operating-system problems. The $50 diagnostic fee is credited toward resulting repair labor.
- Quick Fix
- $40
- Resolution of one straightforward in-store issue requiring no advanced diagnostic, substantial disassembly, or more than 15 minutes of technician time.
You approve the repair estimate before work begins. Parts and separately priced services are additional.
Advanced diagnostic terms
In-depth testing and troubleshooting to identify hardware, software, startup, performance, or operating-system problems. The $50 diagnostic fee is credited toward repair labor completed by Paso Robles Tech as a result of the diagnostic. The fee remains due if the customer declines the recommended service, no practical repair is available, the problem cannot be reproduced, or Paso Robles Tech is unable to complete the repair. Parts, data recovery, and additional services are separate.
What to bring
- Desktop computer: bring the tower.
- Laptop or all-in-one: bring the computer and its power adapter.
- Be ready to sign in if access is needed to diagnose the problem.
- Tell us what is going wrong and when it started.
When to bring it in
Monday–Friday, 9:00 AM–5:30 PM Pacific
Walk-ins welcome. No appointment necessary.
843 7th Street, Unit-CPaso Robles, CA 93446