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Onsite support

Have a technician come to you

Get hands-on help at your home or business with computers, Wi-Fi, networking, equipment installation, and setup in San Luis Obispo County.

Pricing

$150 / hour

Business-hours onsite labor with a one-hour minimum, then billed in 15-minute increments.

Trip charges, parts, software, and separately priced services are additional. Final scope and availability are confirmed when scheduling.

View all support rates

Before your visit

  • Tell us your address, the affected equipment, and what you need help with.
  • Make the equipment and work area accessible.
  • Have someone available who can describe the issue and approve the work.
  • We’ll review the scope and applicable travel charges when scheduling.

Support hours

Monday–Friday, 9:00 AM–5:30 PM Pacific

Requests are reviewed by our team; submitting a request does not guarantee immediate service.

Onsite Trip Charges

One flat Trip Charge applies per onsite visit. Distance is the one-way Google Maps distance from 843 7th Street, Unit-C, Paso Robles, rounded up to the next whole mile. The charge covers ordinary round-trip travel time and mileage, is charged once per visit, and does not include onsite labor.

View Trip Charge schedule0–4 miles: no charge · 5–59 miles: tiered rates · Over 59 miles: custom quote
0–4 miles
No charge
5–8 miles
$15
9–12 miles
$25
13–16 miles
$35
17–20 miles
$50
21–24 miles
$65
25–29 miles
$85
30–34 miles
$105
35–39 miles
$125
40–44 miles
$145
45–49 miles
$165
50–54 miles
$185
55–59 miles
$205
More than 59 miles
Custom quote