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Security Add-onHuman RiskSD-AO-004

Security Awareness Training & Simulated Phishing

Cybersecurity education plus controlled phishing simulations to reduce human risk.

Overview

Security Awareness Training & Simulated Phishing combines cybersecurity education with controlled phishing simulations to help users recognize, avoid, and report social engineering threats. Pairing short training content with realistic phishing exercises helps measure user risk, reinforce safer behavior, and support compliance or cyber insurance requirements.

Why it matters

Improves employee awareness and reinforces safer email, web, and account behavior; supports compliance and cyber insurance efforts.

Key capabilities

  • Short training modules on phishing, social engineering, credential security, smishing, vishing, and QR-based phishing.
  • Knowledge checks and training assigned by campaign results, behavior, role, or need.
  • Simulated phishing emails reflecting common attacker techniques.
  • Monitoring link clicks, credential-entry attempts, attachment interactions, and reporting behavior.
  • Campaign reporting on completion, simulation activity, and user response trends.

Supported systems & requirements

Supported Microsoft 365Microsoft ExchangeGoogle Workspace environments

Limitations & scope notes

  • Does not prevent phishing attacks or guarantee that users identify every malicious message.
  • Effectiveness depends on participation, email platform configuration, allowlisting/delivery setup, and ongoing reinforcement.

Related terms

Related services

Other services in Human Risk and closely related offerings.