Image Backup & Recovery for Supported Windows Systems
Full-system image backup of OS, apps, settings, and data for supported Windows systems.
Overview
Image Backup & Recovery for Supported Windows Systems provides broader recovery options beyond standard file and folder backup. Using image-based backup technology, supported Windows systems can be captured as a full image of the operating system, installed applications, system settings, and data — supporting recovery after major system failure, hardware replacement, or other high-impact events. Image-based backups can support complete device restore, bare-metal recovery, and centralized backup monitoring when included and properly configured.
Key capabilities
- Creating image-based backups for supported Windows systems.
- Supporting full-system recovery when a device must be rebuilt or replaced.
- Assisting with restoration to original or supported replacement hardware when applicable.
- Maintaining visibility into image backup status, activity, and retention.
- Supporting recovery workflows through centralized backup management and technician coordination.
Supported systems & requirements
Package availability
Workstation packages
Server packages
Limitations & scope notes
- Recovery outcomes and timelines depend on system condition, hardware compatibility, backup integrity, storage location, and available recovery points.
- Bare-metal recovery to new/different hardware may depend on drivers, licensing, storage configuration, and boot configuration.
Related terms
Related services
Other services in Recovery and closely related offerings.
Bare-Metal Recovery Readiness Validation for Supported Servers
Reviews server image backup status, recovery media, and documented recovery procedures.
View detailsFile & Folder Backup (User-Specified Data)
Protects selected files and directories based on client needs and the selected backup plan.
View detailsTechnician-Assisted Recovery Options
Guided support to review recovery needs, identify restore points, and assist with recovery.
View detailsSelf-Service Restore Options
Authorized users can initiate supported file/data restores directly for common needs.
View details