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BackupGuardRecoverySD-BG-014

Self-Service Restore Options

Authorized users can initiate supported file/data restores directly for common needs.

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Overview

Self-Service Restore Options allow customer-authorized users to initiate supported recovery actions. Access is granted following a verified request from the customer-designated contact; permission changes and revocations are recorded.

Key Capabilities

  • Enabling user-initiated file or data restores where supported.
  • Reducing reliance on technician intervention for routine recovery needs.
  • Providing faster access to previously backed-up data and available restore points.
  • Maintaining controlled access to recovery tools based on permissions and configuration.

Package Availability

Workstation packages

BackupGuard DEFENSEBackupGuard GUARDIAN

Server packages

BackupGuard DEFENSEBackupGuard GUARDIAN

Related services

Other services in Recovery and closely related offerings.

BackupGuard

Technician-Assisted Recovery

Guided support to review recovery needs, identify restore points, and assist with recovery.

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BackupGuard

Windows Server Image Backup

Image backup for eligible Windows Servers in every BackupGuard server tier.

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BackupGuard

Windows Workstation Image Backup

Windows workstation image backup starts in DEFENSE; eligible Windows Server image backup starts in CORE.

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BackupGuard

Priority Recovery Coordination

Elevated attention and organized response for higher-impact backup or recovery events.

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